Privacy Policy - Sonus Flow

Sonus Flow sp. z o.o. ("we", "us", "our") operates the Meta API Integration application. This policy describes how we collect, use, and protect your data when you use our application connected to Facebook and Instagram.

1. Data We Collect

When you authorize our application, we may access:

Your Facebook Page information (name, ID, posts, comments, insights)
Your Instagram Business/Creator account data (media, comments, insights)
User access tokens for API authentication

We only access data that you explicitly authorize through Meta's permission system.

2. How We Use Your Data

To manage and publish content on your Facebook Pages and Instagram accounts
To retrieve analytics and insights for your accounts
To manage comments and engagement on your behalf

We do not sell, share, or transfer your data to any third parties.

3. Data Storage & Security

Access tokens are stored securely and encrypted. We retain your data only as long as necessary to provide our services. All API communications use HTTPS encryption.

4. Data Deletion

You can request deletion of all your data at any time by:

Contacting us at [email protected]
Revoking app access in your Facebook Settings
Using our Data Deletion callback

Upon request, we will delete all stored data within 30 days.

5. Third-Party Services

Our application interacts with Meta Platform APIs (Facebook & Instagram). Your use of these platforms is governed by Meta's Privacy Policy.

6. GDPR Rights (EU Users)

Under GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Object to data processing
Data portability

To exercise these rights, contact our Data Protection Officer.

Data Protection Officer

In accordance with the General Data Protection Regulation (GDPR), we have designated a Data Protection Officer (DPO) whom you can contact for any inquiries regarding how your personal data is being processed.

Email: [email protected]

Address:

Sonus Flow sp. z o.o.
ul. Zlota 75A/7
00-819 Warszawa
Poland

7. Contact

Sonus Flow sp. z o.o.
ul. Zlota 75A/7
00-819 Warszawa, Poland
NIP: 5273055149
KRS: 0001034528
Email: [email protected]
Website: sonusflow.pl

8. Changes

We may update this policy. Changes will be posted on this page with an updated date.